Safe Gaming

Responsible Gaming at q008 — Your Safety is Our Priority

Gaming is for fun — not addiction. q008 is committed to ensuring safe, informed, and responsible gaming for players in Bangladesh.

Our Commitment

Why Responsible Gaming Matters

At q008, we believe online gaming is a form of entertainment — and it should stay that way. Responsible gaming means staying aware of your limits, setting a budget, and not placing gaming above your other responsibilities in life.

We are known as a trusted platform to millions of players in Bangladesh. To maintain that trust, we place the highest importance on every player's mental health and financial well-being. Our responsible gaming policy is not a legal obligation — it is part of our core values.

If you ever feel that gaming is getting out of your control, the q008 support team is always by your side. Our 24/7 live chat service is available in Bengali and we are ready to help without judgment.

21+

Age Control

This platform is for people aged 21 and above only.

Creating an account or playing games by anyone under the legal age is strictly prohibited. q008 follows strict age verification procedures and remains vigilant in protecting minors.

Protection Tools

Our Tools to Keep You Safe

q008 provides players with several tools to take control of their own gaming experience.

Set Deposit Limits

Set a limit on how much you deposit each day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period — which helps protect you from making decisions driven by emotion.

Time-Out Feature

If you feel you need a break, take a time-out for 24 hours to 30 days. During this period, no transactions or gameplay will be possible on your account. Your account reactivates automatically when the time-out ends.

Self-Exclusion

If you feel you need a long-term break from gaming, choose self-exclusion. Your account can be closed for 6 months or permanently. During this time we will not send you any promotional messages.

Gaming History Review

By logging in to your account, you can view your gaming history and full details of deposits and withdrawals at any time. Monitor your own habits yourself — awareness is the first step.

24/7 Bangla Support

Contact our live chat team for any questions or help related to responsible gaming. Speak in Bengali, we understand. Your information will remain completely confidential.

Minor Protection

If you have young family members at home, use parental control software on your device. q008 is for 21+ only — account creation by children and teenagers is strictly prohibited.

Assess Yourself

Recognize the Signs of Gaming Addiction

Gaming addiction develops gradually and can often be difficult to recognize on your own. Ask yourself the questions below — if the answer to most of them is yes, it is time to seek help.

Do you keep playing to try to win back money you have lost?

Do you feel restless or irritable when you are not gaming?

Have you lied to family or friends about your gaming?

Is work, study, or your relationships being affected by gaming?

Are you spending money on gaming that was meant for essential expenses?

Have you tried to stop gaming but been unable to?

Responsible Gaming Tips

Build Safe Gaming Habits

Set a Budget

Decide in advance how much you will spend each day or each week and stay within that limit.

Track Your Time

Keep track of how long you are playing. Take regular breaks and give priority to sleep, family, and work.

Play for Fun

See gaming as entertainment, not as a source of income. Losing is a normal part of gaming.

Don't Play When You're Upset

Avoid gaming when you are stressed, angry, or in a low mood — making decisions at those times is not a good idea.

Talk to Loved Ones

Have an open conversation with family or a trusted friend about your gaming habits — it helps build awareness.

Account Control

Set Your Own Gaming Limits

After logging in to q008, activate these protection options from Account Settings.

Daily Deposit Limit

Set the maximum deposit amount for each day. The minimum deposit is ৳500. If the limit is reached, the system will automatically block the transaction.

Weekly Limit

Set the total amount you will deposit over seven days. This tool is very effective for weekly budget planning.

Monthly Limit

Set an overall monthly budget that is in line with your monthly income and expenses.

Permanent Closure

If you want to stop gaming entirely, choose permanent self-exclusion. This decision is final and cannot be reversed.

Rules for Changing Limits

Reducing a deposit limit takes effect immediately. If you want to increase a limit, a 72-hour waiting period applies — this time gives you the opportunity to reconsider your decision.

Contact for Help

We Are Here for You

A gaming problem is nothing to be ashamed of — it is a health issue that has a solution. The q008 support team is ready to help you with complete confidentiality.

Our team is trained in Bengali and is aware of gaming-related issues. If you feel that gaming is having a negative impact on your daily life, talk to us today.

24/7 Live Chat

Instant support in Bengali — any time, any day.

Email Support

[email protected] — email us for detailed issues.

Completely Confidential

Your information and conversations are completely confidential. No judgment, just support.

Important Reminders

Core Principles of Responsible Gaming

Gaming is Entertainment — Before starting every game session, remember it is for fun, not a way to earn money.

Lost Money Does Not Come Back — Trying to recover losses by placing bigger bets after a loss often leads to even greater losses.

Never Play with Borrowed Money — Never use borrowed, family, or emergency funds for gaming.

Age Verification is Essential — Playing on q008 is strictly prohibited for anyone under 21.

Mental Health Comes First — The well-being of yourself and your family is always more important than the enjoyment of gaming.

FAQ

Responsible Gaming FAQ

The most frequently asked questions about responsible gaming are answered below.

After logging in to q008, go to Account Settings and open the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. For any issues, get help through our live chat.

A time-out is a temporary break — your account is paused for 24 hours to 30 days and reactivates automatically when the period ends. Self-exclusion is a long-term or permanent decision — your account remains closed for 6 months or more and cannot be reopened during that period.

Yes, you can still withdraw funds from your account during self-exclusion. Contact our support team via live chat or email us at [email protected] — they will guide you through the entire process.

No, self-exclusion can only be requested by the account holder themselves. However, if you are concerned about a loved one's gaming habits, you can contact us via live chat or email for guidance — we will help you understand the situation and take the right steps.

No, q008 is only for people aged 21 and above. Age is verified during registration and identity documents may be requested at any time. If an underage account is found, it is closed immediately and the balance is returned.

Yes, after logging in to your account you can view full details of all your deposits, withdrawals, and game sessions under the "Transaction History" and "Game History" sections. This information is useful for evaluating your own habits.

Contact q008's 24/7 live chat or email us at [email protected]. Our team is ready to help confidentially in Bengali. Gaming addiction is a health issue — seeking help is a sign of strength, not weakness.

Enjoy q008 Responsibly

Have a fun gaming experience — within your limits, safely. Play with us and get support whenever you need it.

Explore More

Enjoy Responsibly

Enjoy q008's range of games while staying within your limits.